Shipping policy

Nuera Shipping Policy

At Nuera, we aim to deliver your order quickly, securely, and with minimal hassle.

Shipping Within Ireland and the UK

  • Standard Delivery: €4.99 (Ireland) // £3.99 (UK)
  • Free Delivery: On all orders over €40 (Ireland // £40 (UK)
  • Dispatch Time: Orders are typically dispatched within 1–2 business days
  • Delivery Time: An Post usually delivers within 1–3 business days after dispatch

Once your order is on the way, you’ll receive a confirmation email with your tracking number so you can follow its journey.

We use An Post and Royal Mail for secure, trackable, and reliable delivery throughout Ireland.

Click & Collect

This service is currently unavailable, but we hope to offer local collection soon. Stay tuned!

International Delivery

We are working to expand our delivery service beyond Ireland/UK.

Delays or Lost Parcels

If you haven’t received your parcel within 5 business days of your dispatch confirmation email, please contact us at info@nuera.ie with your order number.

We’ll investigate with our courier service and do everything we can to resolve the issue as quickly as possible.

Important Notes

Please ensure your shipping address is entered correctly at checkout. We cannot be held responsible for deliveries delayed or lost due to incorrect address details.

If you have any other shipping-related questions, feel free to reach out to us. We're here to help at every step.

Thank you for choosing Nuera – we appreciate your trust in our service!